Outlook cached mode address book not updating
I just created a new user on my Exchange 2003 server, and wanted to verify the new account was shown in the Global Address List (GAL).I’m using the Outlook 2007 client in cached mode, and I wanted to download the updated offline address book immediately, rather than waiting for it to perform it’s scheduled download.
Incremental backup will be done regardless if Microsoft Outlook is running or not. A Microsoft Outlook Most Valuable Professional (MVP) since 1999, Diane is the author of several books, including Outlook 2013 Absolute Beginners Book.
This is determined by the ms Exch Recipient Filter Flags attribute of the object.
Simply use to modify the attribute from 3 to 0, apply the change to the Global Address List recipient filter, then return to and set the flag back to 3.
Also, sometimes they have merged with other ISPs and decommission the old account settings over time requiring you to make changes.
Trying your account settings on another computer or creating an additional mail profile for testing could help you determining if it is an issue with your current account configuration settings.